Email is the best way to contact us: firstname.lastname@example.org (Please allow 24 hours for a response)My payment will not go through?
- Clear your browser history and cookies.
- Make sure your billing and shipping address match. Must be the address on file with your debit/credit card company.
- Try placing your order from a desktop computer.
If you are still experiencing issues, feel free to contact us at: email@example.com
You will be emailed a shipment confirmation email along with a tracking number as soon as your order is shipped. Please make sure to check the email you used when you made your payment through PayPal.Where do you ship from?
Our shipping facility is currently located in Colorado, USA.How many bundles should I order?
Lengths 12inches- 14inches (2 Bundles)
Lengths 16inches- 20inches (3 Bundles)
Lengths 22inches- 26inches (4 Bundles)
Lengths 28inches- 32inches (5 Bundles)
Keep in mind that since the hair is sold by total weight the rule is: The longer the hair, the shorter the weft.
These are estimates based on feedback from our customers. Divine Bundles is not responsible if you dont have enough hair for your install.
Our Blissful Collection hair can handle darker colors. We do not recommend bleaching or dying the hair to any lighter colors. All of our other collections can be dyed any color. We recommend you have a licensed stylist do the coloring process. Dyeing or bleaching may lead to shortening the lifespan of your hair and possibly cause damage if not done correctly. If you plan to color the hair and you are not sure what hair to buy send us an email and we would be happy to assist you: firstname.lastname@example.org (We also offer custom color services for an additional fee)How long does your hair last?
We do not believe there is a true correct answer to this question. Results will vary based on how the hair is maintained and what products are used.How much does your bundles weigh?
Each bundle weighs 3.5oz/100 grams.What does the term Double Drawn mean?
The term Double Drawn means thick and voluptuous hair from top to bottom. This is in contrast to the natural ends like our own hair has, which may be thinner towards the bottom.Can I straighten the curly or wavy hair?
The answer is yes! We recommend you have a licensed stylist do it, because some of deep wave or curly patterns can be challenging. It is all about the technique when it comes to straightening curly and wavy hair. Results will vary based on how the straightening is done.What is Co Washing?
A Co Wash is when you wash your hair using only conditioner. The conditioner is used in this wash to provide your hair with moisture and shine, it also helps hydrate the hair. Conditioning is the most part of the washing process.How is the length of the hair measured?
Straight hair is measured in its natural state. Our curly and wavy hair is measured when stretched out. When ordering wavy or curly hair you may want to consider ordering 2inches to 4inches longer to accommodate your length. Divine Bundles is not responsible if you order curly or wavy hair and it is not the length you prefer.